When using our materials to help you pass your exam, a certification of completion is not issued. Also, in states with no prelicensing education requirement, certificates of completion are not issued. However, if your state has a prelicensing education requirement and if we have an approved prelicensing course in your state, then you will receive a certificate of completion from us. However, if you are in a prelicensing education state and we do not have an approved prelicensing education course, you must have taken an approved course and received a certificate of completion in order to take your exam. In that situation, you will have received a certificate of completion from the approved company, not from us.