What is the Massachusetts Insurance Exam Like?

Massachusetts has contracted with Prometric, a testing service, to administer all the Massachusetts insurance exams. The Massachusetts insurance licensing exam will test your knowledge and understanding of broad insurance concepts. The exam is also designed to challenge your reading comprehension, product knowledge, and test-taking skills.

The following are key points about the exam format:  

  • Multiple Choice Questions.  All examination questions are multiple-choice with 4 possible answers. The typical question is short – usually just one sentence followed by 4 answer choices. Three different multiple-choice formats are used. These include “direct question”, “incomplete question” and “all of the following are correct except.”
  • Very Few Math Problems.  There are very few math questions and the math problems on the exam are very straightforward. Basic addition, subtraction, multiplication, and division skills are all the math skills required. (Please review our Math Problems Super Sheet found in your online course materials to master the math problems.) No reference materials, papers, or study materials are allowed while taking to exam. A calculator or slide rule is allowed and must be battery powered, solar powered, quiet and paperless. Calculators will be provided at the test center. 180 Licensing will provide you with sample math problems so there will be no surprises at exam time.
  • Read Key Words Carefully.  Test questions are not designed to mislead. However, just like any other exam questions, misreading the questions will impact your score. Words such as ALL, NONE, EXCEPT are often used and, if misread, can dramatically impact your score.
  • Question Types.  About 80 percent of exam questions cover conceptual knowledge, while the remaining 20 percent cover specific facts, such as number of days, dollar amounts, etc.

Massachusetts Insurance Exam Details

You will take your exam on a computer, with your test results provided immediately afterwards. Your score will be shown on the screen and you will also receive a printed score report.

Minimum Passing Score.  Massachusetts requires that you receive a 70 or higher score to pass the exam. Your overall score and grade is shown on the score report including the numerical percentage of questions answered correctly and if you passed or failed. Section percentages will not average to total percentage score because of the way questions are allocated to different sections. 180 Licensing takes this into account when preparing you for the exam.

Passing the Exam Does Not Equal a License.  Passing the insurance exam does not automatically mean that you receive an insurance license. You must work with your employer in order to apply for and receive your insurance license from the Massachusetts Department of Insurance. See our handy article Steps to Getting Your Massachusetts Insurance License for more details.

Where is the Massachusetts Insurance Exam Given?

When you register with Prometric, you will be asked to specify a test center location. Several ways to find a location include:

Online Test Locator.  To find a test center that is most convenient for you by using the online Prometric Test Center locator, go here.

Reference to The Licensing Information Bulletin.  You can also find the list of test locations by viewing Prometric’s Massachusetts Insurance Licensing Information Booklet, here.

Test Locations in Massachusetts.  Although they may be changed from time to time, the usual testing locations are:
Boston, Brockton, Brookline, Burlington, Lowell, North Andover, West Springfield, and Worcester

Keep in mind it may be possible to take the Massachusetts insurance exams in other parts of the country. Prometric’s Massachusetts Licensing Information Booklet lists those alternative locations. Go here.

How Do I Register For the Massachusetts Insurance Exam?

If you have any disabilities that require special attention, be sure to contact Prometric well ahead of time to make special arrangements.

When signing up for your specific exam date, keep in mind that examination time slots may fill up quickly.

Schedule Your Exam. 
Use the links below to schedule and register for your exam. Be sure to give yourself plenty of time to ensure the location and date you prefer are available. We recommend scheduling you exam at least one week in advance.

  • Exam Registration Phone Number:  800-864-8373
  • Exam Registration:  Website
  • Change a Scheduled Exam Date.  Keep in mind that if you need to change your testing time or date, Prometric will sometimes cancel your existing testing time before they can see if other time slots are available. Reschedule as soon as possible in order to avoid forfeiting your registration fee. Visit the online registration page to view/edit your appointment.

When Should I Schedule My Massachusetts Insurance Exam?

We recommend that you plan to contact Prometric at least three weeks prior to completing your exam prep work. That will allow you to predict when you will complete the course and also give you the opportunity to pick an exam date that falls soon after finishing the course. If you take the exam too long after completing the course, it becomes more difficult to remember the details.

Is the Massachusetts Insurance Exam Available in Any Other Language?

In Massachusetts, the exam is available only in English. If English is not your primary language, you may request a ESL (English as a Second Language) Authorization to allow more time for the test. You should not schedule your examination until you receive your approval.

You are required to provide:

  1. A personal letter requesting the authorization; and
  2. A letter from your English instructor or sponsoring company (on company letterhead), certifying that English is not your primary language.

If documentation is approved, Prometric may extend the time limit on your examination to time and a half. You will be notified by mail of this approval and should not schedule your exam until you have received the approval letter.

Which Massachusetts Insurance Exam Will I Take?

The most common types of licenses and related exam names or numbers for Massachusetts are listed below, along with the number of questions and the time allotted for each exam. Students report to us that they normally complete their exams with time left over. But, be sure to watch the clock on your test computer to keep track of the remaining time on each exam. And, if you have any doubt as to which exam you need, your employer is the best person to ask.

Available Exams Number of Questions Time Allotted
Life 100 2 Hours
Health 100 2 Hours
Property 100 2 Hours
Casualty 100 2 Hours
Personal Lines 100 2 Hours

*For a complete list of license types, visit the Prometric Website and review the License Information Bulletin. Go here.

Note:  You may request to take two during the same testing session, If you would like to take two examinations at the same time, you may register and schedule both exams. Registrations for dual exams for one combined fee must be processed at the same time.

What if I Fail the Test? Can I Retake It?

Yes. Each state has a different rule on this and the rules change from time to time. The best source to find the answer is from the testing service’s handbook (see below).

Where can I Find Additional FAQ’s about Massachusetts’ Licensing Exam?

Find the current answers to many of your questions from the Massachusetts Insurance Licensing Information Bulletin here.


Disclaimer:  180 Licensing Exam Prep, Inc. makes every effort to ensure the accuracy of this article, information is subject to change. The final authority for the latest insurance licensing information is your state’s department of insurance.

Must Read:  Our National online, self-paced, exam prep courses offered in Massachusetts contain national insurance and general state law rules, but do not contain your exam’s specific state law content (about 15-20% of your exam). You must supplement our materials with your state’s specific state law rules. You may have access to such materials from your recruiter or another source. If not, we may be able to assist you in finding such materials. Our National courses are designed by award winning Professor Jerry Furniss and are excellent for getting you over the exam finish line the fastest and easiest way possible. Go here for more information.