What is the Arizona Insurance Exam Like?

Arizona has contracted with Prometric, a testing service, to administer the Arizona insurance exams. (Search under Government/State Licensing Agencies). The Arizona insurance licensing exam will test your knowledge and understanding of broad insurance concepts. The exam is also designed to challenge your reading comprehension, product knowledge, and test-taking skills. The following are key points about the exam format:  

  • Multiple Choice Questions.  All examination questions are multiple-choice with 4 possible answers. There are three different types, “Direct Questions,” “Incomplete Sentences,” and “All of the following are correct except.” The typical question is short – usually just one sentence followed by 4 answer choices. Even though the trend among many test writers is for longer questions, you will be surprised by how short the questions are.
  • Very Few Math Problems.  There are very few math questions and the math problems on the exam are very straightforward. Basic addition, subtraction, multiplication, and division skills are all the math skills required. (Please review our Math Problems Super Sheet found in your online course.) The testing company provides you with scratch paper and a calculator. 180 Licensing will provide you with sample math problems so there will be no surprises at exam time.
  • Read Key Words Carefully.  Test questions are not designed to mislead. However, just like any other exam questions, misreading the questions will impact your score. Words such as ALL, NONE, EXCEPT are often used and, if misread, can dramatically impact your score.
  • Question Types.  About 80 percent of exam questions cover conceptual knowledge, while the remaining 20 percent cover specific facts, such as number of days, dollar amounts, etc.

Arizona Insurance Exam Details

You will take your exam on a computer, with your test results provided immediately afterwards.

Minimum Passing Score.  Arizona requires that you receive a 70% or higher score to pass the exam. In our experience, this score is difficult to interpret because the passing score is curved and questions have different weight values. So there is really no way to know exactly how many questions you have missed with any particular score. Our experience has shown that most students who do have trouble on the exam receive a score within 5 points of passing. The problem of course is that missing a passing score by 5 points does not tell you how many questions you actually missed. And, you don’t know which particular questions you missed either.

Passing the Exam Does Not Equal a License.  Passing the insurance exam does not automatically mean that you receive an insurance license. You must work with your employer in order to apply for and receive your insurance license from the Arizona Division of Insurance. For more information about obtaining your license, see our article Steps to Getting Your Arizona Insurance License.

Where is the Arizona Insurance Exam Given? 

When you register with the Prometric, you will be asked to specify a test center location. Several ways to find a location include:

Online Test Locator.  To find a test center that is most convenient for you by using the online Prometric Test Center locator, go here.

Test Locations in Arizona.  Although they may be changed from time to time, the usual testing locations are:
Flagstaff, Glendale, Phoenix, Tempe, Tucson, Goodyear & Yuma

How Do I Register For the Arizona Insurance Exam?  

If you have any disabilities that require special attention, be sure to contact the Prometric well ahead of time to make special arrangements. When signing up for your specific exam date, keep in mind that examination time slots may fill up quickly.

  • Schedule Your Exam.  Use the links below to schedule and register for your exam. Be sure to give yourself plenty of time to ensure the location and date you prefer are available.
  • Exam Registration:  Website
  • Register for Fingerprinting.  Arizona requires that you be fingerprinted and undergo a U.S. Department of Justice background check. Make sure to register for fingerprinting the testing company when you register for the exam so you can be fingerprinted at the test site the day you take your exam. Go here.
  • Change a Scheduled Exam Date.  Keep in mind that if you need to change your testing time or date, Prometric will sometimes cancel your existing testing time before they can see if other time slots are available. Visit the registration page to view/edit your appointment.

When Should I Schedule My Arizona Insurance Exam?

180 Licensing recommends taking the Prometric insurance exam as soon as possible after completing our prelicensing course. We recommend that you plan to contact Prometric at least three weeks prior to completing your course. That will allow you to predict when you will complete the course and also give you the opportunity to pick an exam date that falls soon after finishing the course. If you take the exam too long after completing the course, it becomes more difficult to remember the details.

Which Arizona Insurance Exam Will I Take?

The most common types of licenses and related exam names or numbers for Arizona are listed below, along with the number of questions and the time allotted for each exam. Students report to us that they normally complete their exams with time left over. But, be sure to watch the clock on your test computer to keep track of the remaining time on each exam. And, if you have any doubt as to which exam you need, your employer is the best person to ask.

Available Exams

Number of Questions

Time Allotted

Life 100 2 Hours
Accident & Health 100 2 Hours
Property 100 2 Hours
Casualty 100 2 Hours
Personal Lines 100 2 Hours

*For a complete list of license types, visit the Prometric Website and review the Licensing Information Bulletin. Go here.

What if I Fail the Test? Can I Retake It?

If you fail the exam you can retake it up to four times. Section percentages will not average out to your total percentage score. That is because individual exam outline sections are allocated different numbers of questions on the exam. Your total percentage score is computed by dividing the number of questions you answered correctly by the total number of questions in the exam. The total score is not computed by adding the section percentages and dividing by the total number of sections. Arizona law limits you to four attempts to pass an exam for a particular line of authority within a one-year period. After a fourth unsuccessful attempt, you will have to wait one year from the date of the last attempt to retake the exam. Arizona law treats failing an examination that covers more than one line of license authority the same as failing the examination for each individual line of license authority.

Where can I Find Additional Information about Arizona’s Licensing Exam?

Please see Arizona’s Insurance Licensing Information Bulletin here


Disclaimer:  180 Licensing Exam Prep, Inc. makes every effort to ensure the accuracy of this article, information is subject to change. The final authority for the latest insurance licensing information is your state’s department of insurance.

Must Read:  Our National online, self-paced, exam prep courses offered in Arizona contain national insurance and general state law rules, but do not contain your exam’s specific state law content (about 15-20% of your exam). You must supplement our materials with your state’s specific state law rules. You may have access to such materials from your recruiter or another source. If not, we may be able to assist you in finding such materials. Our National courses are designed by award winning Professor Jerry Furniss and are excellent for getting you over the exam finish line the fastest and easiest way possible. Go here for more information.